Description : Warranty Returns Specialist . Company : Likewize . Location : Crewe - 7 hours ago
Job description:
Salary: £26,625
Job Type: Full-time
Job Description:
Warranty Returns Specialist
Crewe, Cheshire (onsite)
Monday-Friday, 42.5 hours a week
£26,625 per annum
As part of our continued growth Likewize is expanding its award-winning services, providing customers with even more choice, and extending the lifecycle of millions of devices.
About Our Company
Likewize is the fastest growing tech protection and support company in the world. Dedicated to resolving over 250 million tech problems each year, across insurance, warranty, repairs, trade-ins, recycling and premium tech support. We’re trusted by the world’s largest brands, telcos, and banks to deliver innovative solutions and exceptional services for a billion of their customers.
https://vimeo.com/697522163
About the role
As a member of our Warranty Returns team at Likewize, you will be responsible for the accurate return of spare parts used during all repair workstreams that are deemed to be suitable for a warranty return.
Your main responsibilities will include:
* Processing of warranty return items
* Service order and work order validation
* Knowledge of administration processes through each repair network
* WIP management of return items to ensure SLA’s are met
* Work alongside warehouse management to understand relevant KPI’s and financial implications
* Processing of return pallets to be sent to Goods-Out for dispatch
* Respect the value of information by following Likewize's data protection / information security policies and procedures
To be successful in this role, you should have:
* Excellent organisational and time management skills
* Computer literacy is essential
* Ability to understand third party processes through both process maps and external training
* Ability to work independently, as well as part of a large team
What’s on offer?
Here at Likewize we offer a competitive salary along with an array of benefits and career development.
Company Benefits
* Flexible working
* Free access to onsite gym
* Subsidised canteen including Costa Coffee
* Health Cash Plan, including dental and eye care.
* Enhanced Maternity, Paternity and Adoption leave pay
* Full training provided
* Samsung Partner discount
* Additional benefits coming soon from network providers
_Ensure Fairness & Embrace Differences_
_We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone._
_We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success._
Job Type: Full-time
Salary: £26,625.00 per year
Warranty Returns Specialist
Crewe, Cheshire (onsite)
Monday-Friday, 42.5 hours a week
£26,625 per annum
As part of our continued growth Likewize is expanding its award-winning services, providing customers with even more choice, and extending the lifecycle of millions of devices.
About Our Company
Likewize is the fastest growing tech protection and support company in the world. Dedicated to resolving over 250 million tech problems each year, across insurance, warranty, repairs, trade-ins, recycling and premium tech support. We’re trusted by the world’s largest brands, telcos, and banks to deliver innovative solutions and exceptional services for a billion of their customers.
https://vimeo.com/697522163
About the role
As a member of our Warranty Returns team at Likewize, you will be responsible for the accurate return of spare parts used during all repair workstreams that are deemed to be suitable for a warranty return.
Your main responsibilities will include:
* Processing of warranty return items
* Service order and work order validation
* Knowledge of administration processes through each repair network
* WIP management of return items to ensure SLA’s are met
* Work alongside warehouse management to understand relevant KPI’s and financial implications
* Processing of return pallets to be sent to Goods-Out for dispatch
* Respect the value of information by following Likewize's data protection / information security policies and procedures
To be successful in this role, you should have:
* Excellent organisational and time management skills
* Computer literacy is essential
* Ability to understand third party processes through both process maps and external training
* Ability to work independently, as well as part of a large team
What’s on offer?
Here at Likewize we offer a competitive salary along with an array of benefits and career development.
Company Benefits
* Flexible working
* Free access to onsite gym
* Subsidised canteen including Costa Coffee
* Health Cash Plan, including dental and eye care.
* Enhanced Maternity, Paternity and Adoption leave pay
* Full training provided
* Samsung Partner discount
* Additional benefits coming soon from network providers
_Ensure Fairness & Embrace Differences_
_We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone._
_We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated – and are essential to our success._
Job Type: Full-time
Salary: £26,625.00 per year
